At ZTL, I led design and front-end development for the corporate website, optimizing clarity, trust, and conversion for a complex B2B fintech audience. I also designed the UX/UI for three core open banking products, improving financial reconciliation through greater automation and efficiency—trusted by 22,000+ corporates and processing €200M+ monthly.
ZTL Direct
I designed a self-service platform for businesses to execute cross-border payments directly—without integration. The UI prioritized ease of use, guided workflows, and real-time FX insights to empower non-technical users with the same level of control and visibility as enterprise clients.
Problem
Through interviews with finance teams and SMEs, we discovered that traditional B2B cross-border payment solutions were often opaque, time-consuming, and required technical integration or third-party assistance. Many businesses struggled with lack of transparency in fees, poor user experience, and manual workflows.
Solution
I designed a clean, intuitive interface that guides users through the payment process in just a few steps. Key UX/UI contributions included:
- A transparent FX calculator with real-time rates and fees
- A guided payment workflow that reduces user error
Dashboard views for transaction history, status tracking, and compliance - A responsive layout optimized for desktop use in professional environments
Impact
ZTL Direct was successfully launched, allowing business customers to initiate cross-border payments instantly, without integration. The product reduced friction, improved trust through transparent pricing, and helped grow ZTL’s adoption among small to mid-sized businesses.
Open Banking API
I designed a platform for initiating and managing payments under Open Banking/Open Finance standards. The focus was on streamlining financial reconciliation by improving automation, data accuracy, and integration efficiency—supported by clear documentation and simplified onboarding flows.
FX API
I created a seamless interface for ZTL’s FX API, enabling cross-border payment management with live, transparent foreign exchange rates. The product eliminates pre-funding and hidden fees, so the UX emphasized transparency, simplicity, and real-time data presentation.